Looking for resources or additional information? 

 

Please review the list of client resources for the item(s) you need.  Please share these resources with your friends and associates.  They are designed to assist you in your transformation experience.

 

Enjoy!

 

Client introduction letter -- This letter introduces the client to Appreciaitive Inquiry process and its foundations and its will be used in our consultancy.  Click here!

 

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Eight Step Change Process --  This diagram depicts the eight step change process Matt uses with his clients seeking personal or professional tranformation.  Click here!

 

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Coaching Client Intake Inquiry Form --  If you are a new client, please open and complete this intake form and submit as requested.  Click here!

What does it take to hit a tennis ball? -- This is a great narrative on just what happens as you prepare to respond to a tennis ball traveling toward you.  Very interesting!  Click here!

The One Number You Need to Grow  by Fredrick F. Reichheld (as seen in the Harvard Business Review December 2003)--This is a great article relating to customer experience, brand zelots, and how to measure and coorilate current customers to growth.

Documents are provided in Adobe PDF format. Click on the icon to download a free copy of Adobe Reader